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Service 04 · AI & Automations

AI agents and automations that take real work off your plate.

We connect large language models to your data and tools — chat assistants, document pipelines, workflow bots and voice features — then measure what they save you.

Models
Claude · OpenAI · open-source
Approach
Measured hours saved, not demos
Shipped
Transela live voice translation

What's included

Everything a serious ai & automation engagement needs.

Custom AI assistants & agents

Assistants that know your products, follow your tone and can act — create tickets, update CRMs, send replies.

RAG over your documents

Search and question-answering grounded in your PDFs, wikis and databases with citations.

Workflow automation

n8n, Make, Zapier or custom code that moves data between systems the moment something happens.

Integrations

Slack, WhatsApp, HubSpot, Notion, Google Workspace, ERPs and any API with proper auth and retries.

Voice & speech

Speech-to-text, text-to-speech and real-time translation — the engine behind Transela.

Evaluation & guardrails

Test sets, cost caps, PII handling and monitoring so the system stays accurate and safe in production.

How we work

A clear path from first call to delivery.

You always know what is being built this week, what it costs and when it lands.

  1. Automation audit

    We shadow a workflow, find the repetitive steps and estimate the hours at stake.

  2. Pilot

    A narrow, working automation on real data within the first two weeks.

  3. Harden & integrate

    Error handling, human approval steps and connections to the live systems.

  4. Measure & expand

    Dashboards for time saved and accuracy, then the next workflow in the queue.

Tools & stack

Chosen per project for performance, maintainability and your team's familiarity — never because it is trendy.

  • Anthropic Claude
  • OpenAI
  • Python
  • LangChain
  • Qdrant / pgvector
  • n8n
  • Node.js
  • Whisper
See a shipped AI productExplore Transela

A good fit for

  • Customer support triage and replies
  • Lead qualification and CRM hygiene
  • Invoice, contract and document processing
  • Internal knowledge assistants
  • Content and reporting pipelines

Ways to work together

Pick the engagement that fits your stage.

Fixed-scope project

Clear deliverables, a fixed price and a delivery date. Best when you know what you need built.

Monthly retainer

A reserved block of hours every month for ongoing design, development or content.

Hourly consulting

Architecture reviews, audits and pair sessions when you need expert eyes, not a full build.

Every engagement starts with a free 30-minute call and a written quote — no commitment until you approve the scope.

Questions

Answers before you ask.

Will our data be used to train models?
No. We use enterprise API tiers with zero-retention settings and can run open-source models privately where required.
How do you keep the AI from making things up?
Answers are grounded in your documents with citations, constrained by tools and checked against test sets before each release.
What does it cost to run?
We design for cost from the start — caching, smaller models for simple steps and hard monthly caps you control.
Can humans stay in the loop?
Yes. Approval steps, confidence thresholds and escalation to a person are built into every workflow that touches customers.

Let's build it

Ready to start your ai & automation project?

Send a few lines about what you need. You will get a reply from Impossible Zone within one business day with next steps and a call slot.

Every engagement is scoped, built and delivered by the Impossible Zone team — one point of contact from first call to launch.

[email protected]